We’re at peak complexity — and it sucks

By Tom Goodwin  This piece first appeared on TechCrunch - Virtually all companies are doing digital transformation wrong. We’re placing it around the edge, keeping it at arm’s length, like it’s a problem and not an opportunity. If companies are to succeed, we need to rebuild around what’s possible, with the greatest toolkit we’ve ever…Read more We’re at peak complexity — and it sucks

Operations – villain or victim?

On the evening of July 5, 2013, at about 10:50 p.m., a Montreal, Maine & Atlantic Railway (MMA) train arrived at Nantes, Quebec, carrying 7.7 million litres of petroleum crude oil in 72 Class 111 tank cars. Originating in New Town, North Dakota, these were bound for Saint John, New Brunswick. All of the 63…Read more Operations – villain or victim?

Protected: Futs Five – The 5 Laws of Training

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How human resources co-opted operational training in corporate America

HR has sold more canned pitches to senior management teams in board rooms across America than cans of Spam sold in the Pacific islands.