Harvard Business Review offers yet another frivolous critique of human resources: Where Companies Go Wrong with Learning and Development 

  • 75% of 1,500 managers surveyed from across 50 organizations were dissatisfied with their company’s Learning & Development (L&D) function;
  • 70% of employees report that they don’t have mastery of the skills needed to do their jobs;
  • Only 12% of employees apply new skills learned in L&D programs to their jobs; and
  • Only 25% of respondents to a recent McKinsey survey believe that training measurably improved performance.

It does not matter who is assessing HR’s learning capability, the numbers above has HR on the bottom. The people conducting the analysis provide as much capability as the people they critique, HR. No analysis on what the implications are with the people they are supposed to protect, operational teams out in the field or on the shop floor. No academic analysis or historical reasoning as to why we got to where we are. This is the audacity of despair. No serious talk to solve problems or serious conversation.