Conducting Your First Operational Training Audit-Lesson 1 It’s all about who not what

The problem with training is anyone can use the word either in their job title or in conversation rendering the word meaningless. To understand why, we need to take a look at the history of human resources. HR changed paradigms from data management to strategic planning. This move saw the outsourcing of data shift to…Read more Conducting Your First Operational Training Audit-Lesson 1 It’s all about who not what

School Bus Management Theory – Now in moving pictures!

School Bus Management: The socialization of a process, service or product by multiple leaders over a period of time with no one taking responsibility and everyone looking to someone else for direction and justifying actions as best practices. The year is 1920 and rural folk across America need to get the their children to school.…Read more School Bus Management Theory – Now in moving pictures!

From the HR Echo Chamber – Policy myths and the great mind meld

"best practices" myths are forged in the HR echo chamber

We’re at peak complexity — and it sucks

By Tom Goodwin  This piece first appeared on TechCrunch - Virtually all companies are doing digital transformation wrong. We’re placing it around the edge, keeping it at arm’s length, like it’s a problem and not an opportunity. If companies are to succeed, we need to rebuild around what’s possible, with the greatest toolkit we’ve ever…Read more We’re at peak complexity — and it sucks

Operations – villain or victim?

On the evening of July 5, 2013, at about 10:50 p.m., a Montreal, Maine & Atlantic Railway (MMA) train arrived at Nantes, Quebec, carrying 7.7 million litres of petroleum crude oil in 72 Class 111 tank cars. Originating in New Town, North Dakota, these were bound for Saint John, New Brunswick. All of the 63…Read more Operations – villain or victim?